Tricia graduated with a double major in Psychology and Organizational Behaviour and Human Resource.
Tricia’s journey towards specializing and helping children with special needs only came about later in her university years when she met a good friend who has a sibling with mild autism. Throughout her third and fourth years in university, they often had to cancel our plans to meet up at the last minute as she needed to stay at home to care for her sibling.
When this happens, she would try to be understanding as she was firsthand witness to the challenges that she and her family face when caring for a special needs child. Her good friend would often confide in her. After they got closer, she would sometimes invite Tricia over to her house when she cancelled on our plans, and it was during those times when Tricia had the opportunity to interact with her sibling. It was those moments that made her truly empathize and comprehend the struggles that she and her family go through, and this ignited a strong desire within herself to make a positive difference in the lives of children with special needs.
Tricia also volunteered where she has to work with members (adults and elderly) with various mental disabilities such as depression, anxiety, schizophrenia, bipolar disorder and anger issues). She also needs to implemented effective communication strategies and conflict resolution techniques, contributing to a positive and inclusive environment where members feel safe, respected, and valued. She demonstrated sensitivity and patience when interacting with members who experience behavioural issues or anger management challenges, employing de-escalation techniques and conflict resolution strategies as necessary. Tricia also worked closely with staffs to identify and address the unique needs and challenges of members.