FAQ

What is Autism?

What is ABA?

How long does it take to see results?

It is difficult to give a firm estimate as it varies according to the individual.  However, we normally see improvement in 95% of our kids after less than 3 months of intensive therapy

How frequently should therapy be conducted?

We recommend, at the very least, 10 hours of therapy a week for the majority of our clients during the initial period, in order for any substantial improvement to occur. A more customized gauge will be offered after adequate observation and testing by the program manager.

Who will benefit from our program?

Children with autism spectrum disorder and behavioral issues like frequent meltdowns & tantrums, violent behaviors, poor impulse control, rigidity and obsessions. Children with early signs of Autism like poor eye contact, speech delay, short attention span, lack of joint attention and imitation will greatly benefit from the program as well.

How would your program benefit my child?

All our programs are individualized and tailored specifically for your child. We will work on the areas that need to be improved on, while harnessing his/her strengths. As every child is different, it is difficult to provide a generic answer to this question. Our program manager can give you a more in-depth talk about the program after knowing more about your child.

Is there a minimum contractual period?

Yes. There is a minimum contractual period of 90 days. This is because we have encountered many parents that were overly eager to see results but were not patient enough for it to happen, thus giving up prematurely. We are very confident of our program; however, time and patience is required for the child to benefit from the program.

How is a typical session conducted?

Again, this varies from child to child. A child that has a compliance issue will spend more time on “table time” in the beginning. Drills from the individualized program will be conducted. Once we achieve more compliance, we will proceed to work with the child around the home environment and gradually, to other environments so as to make sure skills are generalized. A child that faces challenges with social issues will be spending more time out of the home (such as a nearby park) working on his/her social skills.

Where are the therapy sessions normally conducted?

For the home program, it is usually conducted at the client’s house. However we can make special arrangements to have the sessions conducted in the school compound.

For shadowing, it will be done in the child’s school compound.

Do we need to provide the materials for the therapy sessions?

Yes you do need to. You can either make it yourself or purchase from our online material shop

How trained are the therapists?

All our therapists have years of experience working with children with special needs. Therapists also regularly attend courses and in-house training sessions in order to continuously upgrade themselves.

How and when is payment to be made?

Payment can be made by cash, cheque or bank transfer at the end of the month. For our online shop, you can pay by all major credit cards or Paypal.

Can we have short-term but intensive therapy?

Therapy is not something that is short term. We are looking at a minimum of 6 to 8 months. Learning takes time and not only we want your child to learn, we want to make sure he or she internalized it and is able to generalized this skill set. Some children needs more repetition for learning to take place. On top of that, the child faces different obstacles at different phases of his/her life and will require help and support to overcome them. However, the intensity of therapy required varies for every child and at different phases of the program.

Does therapy kicks in immediately?

No. The program manager will need to go through a detailed checklist with the parents to find out as much as he can about the child. Following this, he will carry out the testing and observation phase of the program. After which, a team of suitable therapists will be gathered and trained to manage the child. This whole preparatory process usually takes around 1 month.

Can we use baby bonus to pay for therapy?

Yes you can. AutismSTEP is an approved institution for Baby Bonus. You can read more about the scheme and eligibility HERE.

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